WELCOME TO ZEQUENZ ONLINE STORE
Privacy Policy

1. PRIVACY/SECURITY

www.zequenz.com is owned by and operated by Zenith Enterprise Co,.Ltd. (“ZEQUENZ”, “we”, “us”, “our”).

Zenith Enterprise Co., Ltd.
Registered in Thailand
Registered Office: Zenith Enterprise Co.,Ltd. 129/216-218 Moo 14, SukhaPiban1 Road, Prawet, Bangkok 10250 THAILAND
VAT number: 0-1055-32099-47-1

Maintaining your trust in our brand is important to Zenith Enterprise Co., Ltd. (hereinafter “ZEQUENZ”).Your privacy and security is very important to us and we aim to ensure that any personal information we obtain will always be held, used and transmitted in compliance with Thailand data protection rules.

Nevertheless, in order to improve your shopping experience and allow us to better communicate with you regarding our products and services, we collect certain information when you visit our website.

 

2. INFORMATION WE COLLECT AND HOW WE COLLECT IT.

We will only use information about you according to this Privacy Policy. By using our site, you consent to such processing.

The information we collect from is dependent on the activities you are carrying out on our website. We may collect the following information:

• Your contact information, e.g name, address, telephone number and email address,
• Information about the products you have purchased,
• Your purchase information, such as credit card details,
• Navigation and click–stream data, time and duration of your visit, products viewed or searched for, items in your basket, basket abandonment.
• We may obtain information about your usage of our site to help us develop and improve it further.

We obtain information from you when you type in your personal details (i.e. when placing an order or requesting a catalogue). We also collect data automatically as you use the website, or from third parties.

The Site also uses a browser feature known as a cookie, which assigns a unique identification to your computer. The information collected from cookies allows us to provide better customer service to you and improve features of our Site in a variety of ways such as your site visit details.

 

3. HOW WE USE YOUR INFORMATION

ZEQUENZ uses personal information collected on the Site for the following purposes:

• Order processing
• Delivery of products
• Payment authorization and billing
• Understanding your needs and preferences
• Promoting our offers and products
• Improving the website and our service to you
• Conducting surveys, research and evaluations;
• Managing and developing our business and operations, administer accounts, and collect and process payments;
• Detecting and protecting ZEQUENZ and other third parties against negligence, fraud, theft and other illegal activities

In order to serve you better, we may combine information you provide to us on the Site with information you provide to us in other ways, such as in our retail stores, and with information from third parties including demographic or public information.

 

4. HOW WE MAY SHARE INFORMATION

ZEQUENZ may share your information with selected third parties who provide services to us, including to process payments, monitor Site activity, serve Site content, help to maintain our customer database, administer emails, surveys, or contests and administer and maintain employment application information. Such third parties may have access to, store and process your personal information to provide services on our behalf, which may occur in Thailand or in countries outside Thailand. However, they are not authorized to use your information for any purpose other than to provide the contracted services.

 

5. UPDATING THIS POLICY

ZEQUENZ reserves the right, at its discretion, to change, modify, add, or remove portions of this privacy policy at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this privacy policy will be considered your consent to those changes.

6. CONTACT US

If you have any questions or concerns, please contact ZEQUENZ:
Thailand: 02-726-8805
Other countries: +66 (2)-726-8805
E-mail: onlinestore@zenithpaper.com

Hours of Business:
Monday – Friday      8.30am – 6pm GMT
Saturday                    8.30am – 6pm GMT
Sunday                      Closed

ZEQUENZ Customer ServicesOr write to:
Zenith Enterprise Co., Ltd.
129/216-218 Moo 14, SukhaPiban1 Road,
Prawet, Bangkok, 10250
THAILAND

EFFECTIVE DATE

This policy is effective 15 September, 2013.