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Delivery Policy

DELIVERY 
POSTAGE

  • Subject to stock availability, we aim to dispatch products ordered before 3 pm the same working day.
  • All parcels are sent by Thailand Post.
  • We aim to dispatch all orders within 5 working days (subject to stock availability), but please allow up to 7 working days for delivery to destination within Thailand, and up to 30 working days for international delivery.
  • It is our policy to dispatch items ordered in the shortest possible time, but we cannot be held responsible for any delays or damages occurred whilst in transit.
  • Your location may impact on the price and time of the delivery of the products to you.

POSTAGE RATES
Domestic: Free delivery (not over 2 kgs, 3-7 working days )

International: 

≤ 0.5 Kg

≤ 1 Kg

≤  1.5 Kg

≤ 2 Kg

International Small Packet-Air (3-4 weeks)
•Asia and Middle East

$  8

$ 14

$ 21

$ 28

• Australia, Europe and Africa

9.5

18

26

34

•North and South America

11

21

31

41

International EMS-Package ( 3-10 working days)
•Asia 

$ 21

$ 25

$ 30

$ 34

• Australia

25

35

42

50

• Middle-east

30

34

39

45

•Europe and Africa

36

44

52

60

•North America

28

40

52

64

•South America 

41

53

65

77

Note!

Usually,we do the deliveries for parcels weighing not over 2 kgs.  If you wish to purchase our products more than 2 kgs or have any questions or concerns regarding the delivery, please contact ZEQUENZ:

Thailand: 02-726-8805   Other countries: +66 (2)-726-8805

E-mail: onlinestore@zenithpaper.com
Facebook: www.facebook.com/zequenz

Hours of Business:
Monday – Friday 8.30am – 6pm GMT
Saturday 8.30am – 6pm GMT
Sunday Closed